Host/Hostess Job at Tryon International Equestrian Center & Resort, Mill Spring, NC

  • Tryon International Equestrian Center & Resort
  • Mill Spring, NC

Job Description

Host/Host

We are seeking a friendly and customer-oriented Host/Host to join our team. As a Host/Host, you will be responsible for providing exceptional guest service and ensuring a positive dining experience for our customers. Your role will involve greeting and seating guests, managing reservations, and assisting with various tasks to support the smooth operation of the restaurant.

Responsibilities:

  • Greet guests with a warm and friendly demeanor upon arrival
  • Escort guests to their assigned tables and provide menus
  • Manage reservations and maintain an organized seating chart
  • Assist in answering phone calls and taking reservations
  • Collaborate with servers and kitchen staff to ensure efficient seating and service
  • Monitor the dining area to ensure cleanliness and proper set-up
  • Provide accurate wait times and communicate any delays to guests
  • Handle guest inquiries, concerns, and complaints in a professional manner
  • Assist in maintaining a clean and organized lobby area

Skills:

  • Previous experience using Revel POS or similar restaurant point-of-sale systems is preferred
  • Knowledge of hotel or restaurant operations is a plus
  • Strong guest service skills with the ability to provide exceptional customer service
  • Excellent communication skills, both verbal and written
  • Ability to work in a fast-paced environment while maintaining composure
  • Strong organizational skills with attention to detail
  • Ability to multitask and prioritize tasks effectively.

Join our team today and be part of a dynamic hospitality environment where you can showcase your customer service skills while working alongside a dedicated team.

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